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Arival@ATM Dubai 2021

24 May 2021 | Virtual | 15:00-17:35 Dubai

In this special forum at the Arabian Travel Market (ATM), Arival presents a forum dedicated to creators and sellers of tours, activities, and attractions in the Middle East.

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Arival@ATM Dubai 2021

Digital, distribution, and innovation are transforming travel’s third-largest and fastest-growing sector: tours, activities, attractions, and experiences. In this special forum at the Arabian Travel Market (ATM), Arival will be presenting a half-day of content focused on the in-destination industry.

Tours, Activities & Attractions:

Revival & Renewal at ATM 2021

The Arival@ATM Dubai 2021 program assembles the in-destination industry’s brightest minds and leading voices to explore the essential themes defining the new future for tours, activities, attractions, and experiences in 2021 and beyond.

15:00 – 17:35 (Dubai) | 13:00 – 15:35 (CET Time) | 7:00am – 9:35am (EDT)

The Best Part of Travel: Arabia’s Arival (keynote)

Douglas Quinby, Co-founder & CEO, Arival

Our industry—tours, activities, attractions, events, experiences—is not just the third-largest part of travel; it’s why people travel in the first place. Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.

Ask Me Anything: Zeina Dagher, CEO, Emaar Entertainment

Interviewer: Douglas Quinby, Arival

This one-time intern rose to become the CEO of the leisure attractions division of one of the U.A.E.’s leading property development firms. Responsible for the strategy of some of the Emirates’ top attractions, including the Dubai Aquarium & Underwater Zoo, KidZania, and Burj Khalifa, Ms. Dagher will share how attractions have adapted to the downturn and where attraction development, distribution, and guest experience is headed in 2021 and beyond.

OTAs, Tech & the Outlook for Tours & Attractions

Julia Randow, Regional Director, GetYourGuide
Ian Renton, Director of Sales, Atlantis
Essam Salah, Co-founder & CEO, Oceanair Travels

Digital, distribution, and online platforms are ushering in dramatic change, from how travelers plan and book to how operators and distributors connect. The pandemic has only accelerated the need for operators to get ahead on tech. This session will explore the changes afoot amid the rise of online travel agencies (OTAs) and what this means for tour and attraction operators across the region.

The Truly Connected Trip

Peter Jamieson, CTO, Department of Culture and Tourism, Abu Dhabi

This candid interview with the head of technology at Abu Dhabi’s DCT looks at how the capital of the U.A.E is looking to reimagine the guest experience by creating a truly connected and personalized experience from travel planning to arrival and experiencing the destination. Jamieson discusses the road ahead as they seek to connect tour and attraction supply to enhance the guest experience and create new opportunities for tour and attraction providers.

ATM Dubai

Arabian Travel Market is the market-leading, international travel and tourism event unlocking business potential within the Middle East for inbound and outbound tourism professionals. Tourism destinations from around the world will showcase their brand and exhibit at the show along with the biggest names in accommodation and hospitality, renowned tourism attractions, innovative travel technology companies, and key airline routes.

This year ATM will run as a hybrid event with the live event taking place in the Dubai World Trade Centre from 16-19 May 2021 and a virtual event including webinars and 1-2-1 video meetings will be taking place a week later from 24-26 May 2021.

About Arival

Arival advances the business of creating amazing in-destination experiences. We provide events, insights, and community for creators and sellers of tours, activities, and attractions. Get in-destination insights and sign up for our industry-defining newsletter at Join us at our upcoming conferences in the U.S., Europe, and Asia. Learn more at

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