Bangkok 2019 Theater Sessions

Ask Me Anything: Klook
An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.























Round Table: OTAs & Whats Next in Distribution
Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations. This poses many important questions to...























Curating Local Culinary Experiences
“Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour or an activity a local experience? Here, Hong Kong-based culinary entrepreneur Cecilia...























Roundtable: DMOs & the State of In-Destination in Asia
Destination marketing organizations (DMOs) play a pivotal role in driving tourism and advancing the interests of local tours, activities and attractions. This session assembles leaders from some of Asia’s most important tourism bodies to discuss key trends in travel...























What Your Customers Want: Asia Pacific
Traveler wants and expectations are changing faster than ever. This presentation, featuring exclusive research from Arival and its partners, explores trends across Asian, U.S. and European travelers visiting Asia, and examines what experiences they want, how they plan...























Are Asia’s Super Apps Defining Our Future? (Part 1)
From WeChat and Go-Jek to Grab, LINE, Meituan and more, Asia’s rising Super Apps are just about everywhere. Theyare offering pretty much everything and are challenging every sector of both online and offline commerce. How will they change the way your customers plan...























Asia & the Multi-Attraction Pass
The flexible, use-as-you-go multi-attraction pass has been on the rise around the world. But is this pass optimized for operators in the Asia Pacific region? This presentation walks through the basics of the multi-attraction pass, and explores whether it is the right...























How to Use Data to Improve Your Tours
Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to design experiences of the future. In this talk,...























Roundtable: Winning the Chinese Outbound Traveler
Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to design experiences of the future. In this talk,...























The Big Picture: Investment, Innovation & the Future of In-Destination in Asia
Let’s face it: The In-destination industry has been the hottest sector of travel over the past few years. Venture capital keeps pouring in, M&A is accelerating, technology is (finally) taking hold and operators across the region and around the world are investing...























Roundtable: There’s No Such Thing as Asia
Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading online travel agencies (OTAs) of tours, activities...























Responsible Tourism as Company Culture & Habit
Raj Gyawali, Founding Director of the leading Nepal tour operator socialtours (and Asia’s first Travelife-certified brand), speaks to building a company culture with responsible practices baked into day-to-day operations. He shares how every tour and attraction...























Preserving Cultures, Sustaining Locals and Making Profits
Most online travel startups dream of big funding rounds, big profits and even bigger exits. This startup thinks about preserving Thailand’s diverse culture and supporting local communities. Achi Thamparipattra, CEO and Chief of Fun of HiveSters, sold us on her vision....























Understanding the Muslim Traveler
Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the needs and expectations of the segment are distinct. This session will walk...























Why This Online Brand Delivers Offline Experiences
Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with KKDay branded experiences. In this talk, the company's regional executive...























Roundtable: Tours, Attractions or Experiences? An Industry Flux
You’ve heard it many times: Travelers don’t want the same old group tours. Rather, they want authentic experiences served by locals and powered by mobile platforms that make everything accessible in an instant. But must traditional tour and attraction operators...























The Power of Passion (Plus Some Hawker Chicken & Rice)
How in the world does an Israeli journalist arrive in Singapore and within a few short years develop one of the most talked-about food tours that’s featured by the Singapore Tourism Board? In this talk, Karni Tomer shares her passion, purpose and hunger for the street...























Inside the Indian Traveler
It’s one of the fastest growing travel markets and India’s travelers are hungry for tour and activity experiences across Asia. This research presentation walks through the essentials of the Indian market, and explores how it’s growing, the unique values of Indian...























The Guts of Growth
Most tour and activity operators start their business with a passion. But once that passion turns into profit, every entrepreneur faces the same questions: What’s next? How do we grow? More tours? New destinations? And how do create processes and build the right team...























Roundtable: Operator Talk
No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer and how they offer it. This session brings leading operators from across the...























The View from Google
From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives the Google view on The Best Part of Travel, and what that means for operators of...























This is Asia’s Arival
An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.
See Highlights of
Arival Bangkok 2019
Watch Videos of Previous Events Below:
Hear What Attendees Say


“Arival provided a great opportunity to hear about what is going on in the industry and get inspiration from companies who have achieved the things we are aiming for in the future!"
Simon Philipp, Expique


“What makes these guys different is the authenticity – doing events not for ego or $$$…..but with a sincere desire to develop relationships and push the community forward. Love (heart) what Arival has accomplished thus far and excited to watch and support their growth. #greatnessahead."
Brett Henry, MG Group


“Arival is a fantastic event and probably one of the best I’ve attended. Having a focused event on Tours & Activities is needed in this fast growing environment and this is what Arival provides."
Matt Cuckston, Klook
Arival Orlando Attendees Tell Us What They Thought of the Event (And Major Takeaways)
Tour operators react and share their experience from ARIVAL Orlando 2019. Tourpreneur Host Shane Whaley asked 14 Arival attendees what they thought of the Arival Orlando event and what were some of the major learnings. Tourpreneur@Arival Presented by Checkfront. Tune in for espresso shot style interviews!
Podcasts
The Big Picture: Investment, Innovation & the Future of In-Destination in Asia
Let’s face it: The In-destination industry has been the hottest sector of travel over the past few years. Venture capital keeps pouring in, M&A is accelerating, technology is (finally) taking hold and operators across the region and around the world are investing in tech. Where does this all lead? Will OTAs own the day? Do operators have a voice? What will these changes mean to creators and sellers across the region? A leading venture investor, a corporate strategist and a startup CEO who’s seen it all explain the present and chart the future for The Best Part of Travel.
Roundtable: DMOs & the State of In-Destination in Asia
Destination marketing organizations (DMOs) play a pivotal role in driving tourism and advancing the interests of local tours, activities and attractions. This session assembles leaders from some of Asia’s most important tourism bodies to discuss key trends in travel across Asia, the role of DMOs in driving sustainable tourism growth, and how operators of tours, activities and attractions can best work with local and national tourism authorities to advance our industry.