Watch On-Demand
Arival Online is a series of live online events to help creators and sellers of tours, activities and attractions come together, learn and better their business for the future.

Defying the Odds: Watersports & Activities Sector
08/17/2020 12:00 pm ESTDefying the Odds: How the Watersports & Activities Sector Has Thrived amid the Pandemic While most tour and activity operators are emerging from a business-crushing travel lockdown, one segment seems to have not just survived but thrived. This session, with three...

Guide & Staff Training for Health and Safety
07/16/2020 11:00 am ESTOperators today have an abundance of documentation on health and safety for running tours and activities in a COVID world, but how do you train your guides and staff on all of these new procedures, and how should they communicate it to your guests? At the end of the...

The Future of International Travel
06/17/2020 11:00 am ESTThey are some of the biggest questions facing everyone in travel and tourism: when will international travel resume? When it does, what will it look like? What will travelers expect? Which travelers will return first? And how do we all prepare for that uncertain...

Managing Your Insurance Program for Tourism Operators
05/29/2020 11:00 am ESTManaging Your Insurance Program We’ll discuss approaches to risk management and insurance specific to tourism operators as we navigate the COVID-19 pandemic. What should you be doing now to scale things back and try to save money? What should you be doing to protect...

Search This: How to In-House Your SEO
05/21/2020 11:00 am ESTSearch This: How to In-House Your SEO Now is the time for every tour and activity operator to get their digital marketing house in order, and nothing matters more than search. In this special online event, 829 Studios co-founder Peter Ross delves into the search...

Improving the Feedback Loop of Tour Reviews
05/11/2020 10:00 am ESTMany companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Reviews are THE seeds to...

Online Experiences: How to design, build and sell them
05/08/2020 11:00 am ESTOnline Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not only a great way for tour operators to generate revenue and stay in front of their audience...

7 Steps You Can Take (an Advanced Digital Marketing session)
05/06/2020 11:00 am EST7 Steps You Can Take (an Advanced Digital Marketing session) With more time on your hands (unfortunately), focusing on these 7 actionable items will put your business in a better position for post-COVID growth no matter when travel demand returns. As we know from...

Into the Looking Glass: Google’s Future in Tours & Activities
04/28/2020 11:00 am ESTRod Cuthbert, Founder and Former CEO & Chairman, Viator Luuc Elzinga, CEO & Co-founder, Tiqets Melanie Meador, CEO & President, Redeam Kim Vawter, General Manager, Santa Barbara Adventure Company After entering the market with experiments large and small...

4 Strategies to Increase Direct Bookings
04/23/2020 11:00 am ESTPrepare for the Rebound: 4 Strategies to Increase Direct Bookings After a Crisis We know travel will return, and the operators that use this downtime to learn and improve their online presence will rebound stronger than before. This webinar will focus on strategies...

Local Tours & Activities Marketing: Build Your Playbook Now
04/21/2020 11:00 am ESTOnce the COVID-lockdown is eased, it will still be some time before travel is truly unrestricted. That means demand for local, nearby tours and experiences will return first. Operators need to be ready, and for those that have long relied primarily on long-haul...

Google Marketing Ecosystem (and what you can do now for free)?
04/14/2020 10:00 am ESTThe Google Marketing Ecosystem (and what you can do now for free)? Think of Google like a supermarket shelf. It’s the way tour, activity and attraction operators get discovered - and you're either on that shelf or you miss out. Now is the right time to spend your...

Workshop: Programmatic Advertising
04/01/2020 5:00 pm CETWorkshop: Programmatic Advertising for Tours, Activities & Attractions Wednesday, 1 April 2020, 11am EST & 17:00 CET Catlyn Origitano, Senior Manager, Destinations & SMB Attractions, GTM, Sojern In this workshop, we’ll walk you through what it means to run...

Our Greatest Assets – Managing Guides and Staff in Turbulent Times
03/30/2020 5:00 pm CETOur Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online Tourism Academy In this open discussion on managing the people on the front lines of our...

Mastering Facebook Ads to Grow Your Direct Business
03/25/2020 4:00 pm CETAdvanced Masterclass: Facebook Ads to Grow Your Direct Business Wednesday, 25 March 2020, 11:00 EST & 16:00 CET Chris Torres, Founder & Director, Tourism Marketing Agency Session Description: Facebook has become a growing ingredient in the digital operator’s...

Workshop: Pricing & Marketing in a Downturn
03/19/2020 4:00 pm CETPresenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks through best practices and key...

Profit Optimization for Tours & Activities
03/18/2020 4:00 pm CETPresenter: Iwona Wojcik, Global Revenue & Performance Manager, Walks In times like these, having a thorough understanding of your financial performance is critical, especially for individual tours, and even individual departures. This workshop will review...