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We all know the widely-used phrases – “hottest sector in the industry”, “ripe for growth”, “fragmented but fixable”, etc.

Yes, tours and activities has captured the headlines in the last 12 months due to a number of factors.

First of all have been large levels of investment going into a number of brands (GetYourGuide and Peek, for example).

And, within the space of 24 hours in April, Booking Holdings acquiring FareHarbor and TripAdvisor buying Bokun.

Klook was another consumer-facing brand to land some big funding ($60 million in November 2017), so we thought it would be useful to catch up with its president, co-founder and chief operating officer, Eric Gnock Fah, during the Phocuswright Europe 2018 event in Amsterdam.